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ODH Releases Updated COVID-19 Guidance for Primary Care & Outpatient Providers

The number of confirmed positive cases of COVID-19 in Ohio is low but rapidly increasing and public health experts expect the number of positive cases to expand significantly in the coming weeks and months. At the same time, Ohio and the nation are facing a dire shortage of personal protective equipment (PPE), including that maintained in the national cache. 

This situation warrants a unified, consistent approach and requires primary care providers and other outpatient services providers to comply with the following course of action regarding screening and treatment of potential COVID-19 patients.  Please note the course of action detailed below is a revision to the guidance issued on March 11, 2020.

Telephone Consult: Patients should be encouraged to receive a phone-based triage, which in most cases will be done by their primary care provider. Based on these phone consultations, and utilizing CDC guidance, providers will decide whether patients require an in-person assessment.

Hospital Assessment Locations Will be Coordinating the Testing:


Why are these steps required?

Please refer patients to or to 1-833-4ASKODH (1-833-427-5634) for additional information.

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