Agenda & Session Options


Keynote Presentation: What Consumers Really Want

Providers need to start doing things differently in order to better
engage and care for consumers, and to remain financially viable.

Consumers certainly have evolving expectations of health services—shaped by experiences outside of healthcare. Regardless of your practice size and structure, you WILL need to do things differently in the future in order to better engage and care for consumers and to remain financially viable. This discussion will demonstrate to providers and practice managers the importance of being aware of what consumers are asking for; the importance of technology, telehealth, creative relationships with payers; and how to integrate these strategies into practice management, staff engagement and future planning.

  • Good food and networking with colleagues
  • OSMA’s Legislative & Advocacy Agenda: Current and Future Efforts
  • More than 50 organizations discuss their products and services to help you and your practice


Exciting Breakout Session Options:

Closing General Session: Legislative & Advocacy Update